Central Employment Agency - Clients Standards

Standards...

We believe at Central Employment Agency that high quality and service standards are essential.

Mission Statement

Everyone's different, large or small, simple or complex, each company is individual. Achieving customer satisfaction is our mission so as your business grows; we develop our services to suit; thus becoming your perfect recruitment choice.

Our people are our greatest asset, this is not a cliche, it is the very essence of what we are and how we achieve our mission.

ISO Accreditation Central Employment Agency achieved ISO 9001:2008 accreditation in 1998. Our external assessors BSI conduct regular reviews throughout the year and we are formally audited once a year. In addition we operate a quality control system whereby we seek regular feedback from our clients on the quality of our service and candidates we provide.

REC Membership Central Employment Agency is a full and active member of the Recruitment and Employment Confederation. The REC is the governing body of the recruitment industry. We adhere to the REC Code of Good Practice which ensures that members conduct their business ethically and to the highest standards.

We encourage our consultants to study with the REC to achieve accreditation in either the Certificate or the Diploma in Recruitment Practice.

Equal Opportunities & Diversity

Central Employment Agency is committed to a policy of equal opportunities for all and shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. Central Employment Agency will treat everyone equally irrespective of sex, sexual orientation, marital status, age, disability, race, colour, religion, ethnic or national origin and places an obligation upon all staff to respect and act in accordance with the policy. Central Employment Agency is committed to providing training for all its staff in equal opportunities practice.

Central Employment Agency shall not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. Central Employment Agency will ensure that each candidate is assessed only in accordance with the candidate's merits, qualification and ability to perform the relevant duties required by the particular vacancy.

Central Employment Agency will not accept instructions from clients that indicate an intention to discriminate unlawfully.

Disabled Access
CEA believes in the importance of the community, we act as a responsible company bringing candidates and clients together. We are therefore committed to providing the highest levels of service to our customers with no prejudice in an accessible and welcoming environment.

Our accessibility program is ongoing and we will continue to enhance our facilities and awareness of disability issues throughout our company.

Every candidate is important to us and we will try to identify if any additional assistance may be required before your appointment is made, we will try to meet your individual needs wherever possible.

		Portable Induction Loop Available			Portable Ramp Available

		Assistance Dogs Welcome			Screen Displays Available

Environmental Policy
Central Employment Agency is an environmentally aware Company and we expect our employees and clients to contribute where possible to protect the environment.

Central Employment Agency acknowledges the Environmental Act 1991 and its associated legislation. More recently we acknowledge the EC directive (2002/96/EC) on the Waste Electrical Electronic Equipment (WEEE). We will carry out our activities paying particular attention to the effect on the surrounding environment so as not to cause any contamination or danger to others.

Diversity Pledge

The REC Diversity Pledge applies to both public and private sectors and sets out our joint commitment to deliver the diversity agenda and develop best practice as an industry.

Diversity is about harnessing the talent and potential of everyone to achieve business success. To succeed in recruiting in the 21st Century is a necessity, not a choice.

To achieve performance, employers must have a mixture of background, cultures, approaches and thinking. Diversity is not just about 'doing good' but 'doing good for business'.

Central Employment Agency will:

Value and harness the differences between people. and the benefits that can be gained from those differences;
Actively seek to identify diverse candidate pools and promote their engagement;
Review all aspects of the employment process to eradicate unjustifiable discrimination;
Promote recruitment and selection best practice in accordance with our agreed standards;
Work with others to challenge discrimination were we find it.

Insurance Levels

We maintain full insurance cover at the following levels:

Employers Liability - 10 Million

Public Liability - 5 Million

Professional Indemnity - 2 Million

Dirvers Negligence - 10 Thousand Indemnity